Job Title: Operations - Senior Officer, Forfaiting & Receivables
Location: London, UK
Department: Operations
Employment Type: Full-Time
Work Pattern: Full-Time 

Overview:

• Provide a complete service to the Banks Customer’s to a high level of administration and service.
• Ensure that transactions allocated are properly implemented, independently controlled, and diligently monitored.
• Work together with your team, clients, CTS, relationship managers/ marketing/account officers, and other departments of the Bank where necessary.
• Familiarize oneself with different products and process methods in accordance with policies and procedures.
• To provide a professional and timely response to enquiries received from internal and external customers of the department.

What You Will Be Doing:

• To support Head of Department when requested in additional Ad Hoc deliverables depending on level of expertise and conduct.
• To be a team lead by supervising reports and training of less experienced team members.
• Assist in recruitment, to manage direct reports including objective setting, appraisals with performance feedback to the individuals, regular 1-2-1 meetings with documented minutes.
• Ensure Lean Six Sigma journey is completed including the required number of Fikras per year.

Core Receivables duties:
• General daily administration duties under Master Receivable Financing Agreements, including checking drawdown documentation and limits, rate fixes, discount calculations, fees, maturity extensions, payments, cancellation, receipt of funds, allocation of funds, credit notes, early repays, and part payments in accordance with agreed and documented processes and guided by experienced team members.
• Review facility documentation for understanding and operational feasibility, in conjunction with the internal and external stakeholders (as appropriate), and guided by experienced team members covering: -
o Receivable Financing Facilities (Committed/Uncommitted, Disclosed/Undisclosed)
o Master Risk Participation Agreements
• Support Head of Department in monitoring and ensuring Receivable payments have been positioned and released prior to currency cut off times and address any issues that may arise.
• Escalation of breaches, red flags and other issues including non-performing transactions to your reporting line/Head of Department in accordance with documented processes. Any OREs to be reported to Head of Department immediately and then after your investigation of the event, provide necessary information / documentation / completion of ORE forms for the Head of Department to review, before passing on to Operational Risk for the GRC portal to be updated.
• Signatory status A
• HR processes if assigned direct reports.

Other:
• Familiarize oneself with different Banks systems.
• Accurate records kept on all departmental matters within the Banks systems.
• Daily Nostro and Account Reconciliations are actioned (with Month End reporting of outstanding items).
• Support Head of Department in monitoring and ensuring accurate reports are generated for the department as requested - Daily and monthly MI, Monthly reconciled Suspense accounts, Monthly KRIs and Quality Assurance of transaction responses. Customer and Relationship Managers Ad Hoc reports and overdue reports.
• Communicate with and assist internal and external stakeholders.
• Support Head of Department in project work and champion continuous improvement developments including driving the Lean Six Sigma journey.
• Annual review of Policy and Procedures and highlight any process you or your reports perform that is missing from the procedures/suggest any ideas of improvements, track change the word document and send to Head of Department to be considered.
• Provide information and/or check information provided by other team members for audit requests. Share samples and discuss any queries with auditors and senior team members, as necessary.
• Archiving.
• Ad-Hoc duties as requested by Head of Department.
• Assist to train less experienced team members.

Candidate Specification:

• Solid knowledge of Microsoft word and Excel skills. PowerPoint desirable. Thorough understanding of different Trade Finance Products and thorough understanding of credit, compliance, and operation requirements. 
• It is highly desirable if you have Banking qualifications such as LIBF, CSCF, or CITF would be desirable. 
• The ability to remain calm whilst under pressure from the business and clients.
• Accurate and methodical.
• Attention to detail.
• Good communication and organizational skills.
• The ability to work independently or as part of a team.
• Growth mindset
• Foreign language skills are an advantage.
• Ability to maintain integrity, and confidentiality.

Equal Employment Opportunity

Bank ABC is committed to the principles of equal employment opportunity for all employees and applicants and, in accordance with applicable laws, does not discriminate on the basis of sex, gender identity, gender expression, race, color, religion, national origin, ancestry, age, marital status, disability, medical condition, sexual orientation, or on any other basis prohibited by law.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment lead on: michael.williams@bank-abc.com